From High Turnover to Lasting Success: A Civil Infrastructure Partnership

The Challenge: Breaking the Cycle

A prominent civil infrastructure company faced significant retention challenges, with an 80% turnover within two years of growth. Their initial approach involved engaging 5–10 recruitment agencies across various projects, prioritising speed over alignment. While this ensured candidates with technical skills, it failed to deliver individuals who fit the company’s collaborative culture and client-focused approach, ultimately diluting their team dynamics.

The Solution: Strategic Partnership

Recognising the need for a strategic recruitment partner, they chose to collaborate exclusively with us due to our deep expertise in the civil infrastructure industry and our commitment to understanding their business.

Our Approach

Understanding the Organisation's DNA

The team at Karan & Co. takes time to learn about our partners’ world through site visits and team meetings. This deep immersion through our key account management structure ensures we grasp what they do and how they work.

Tailored Recruitment Process

We developed a bespoke process focused on cultural alignment and long-term success. By emphasising values, diversity, and innovation, we discovered unique solutions—like placing a high-performing contract administrator in a flexible four-day role who has since earned two promotions.

Leveraging Industry Connections

With 15+ years in construction and active involvement in NAWIC, QMCA, and CCF, we access talent pools beyond typical recruitment channels. These established relationships help us find exceptional candidates who might not be actively job-seeking.

Our Results

98% retention rate for new hires
The workforce doubled in size within 12 months while maintaining a strong company culture.
High-performing employees, exemplified by the contract administrator’s career progression from part-time employee through two promotions

Client Feedback

”Karan & Co. are now our first choice for recruitment because they value and understand our culture and consistently find people who stay.
- Sean Donald, General Manager QLD | Georgiou

Ready to Build Something Exceptional?

Our commitment to your success begins with a conversation. Let’s discuss how our proven approach – backed by our 4-week shortlist guarantee and 6-month placement guarantee – will help you build the highly skilled teams to drive your organisation forward.

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